topic Re: TTC stop 898882 text not working in Get Support

TTC stop 898882 text not working

wangl626 — Wed, 19 Apr 2023 16:58:34 GMT

I am trying to text to 898882 for checking when the next TTC bus will come, but the text not sending out. Could you help to fix it?

Re: TTC stop 898882 text not working

softech — Wed, 19 Apr 2023 17:00:04 GMT

@wangl626 text not sending out?

start with a device reboot

if it still fails, try to clear cache and see if it helps

can you text others? like to a real person as well as text other short code? test them as well

Re: TTC stop 898882 text not working

wangl626 — Wed, 19 Apr 2023 17:01:24 GMT

i can send to others. only this 898882 not working 😞

Re: TTC stop 898882 text not working

softech — Wed, 19 Apr 2023 17:03:59 GMT

@wangl626

i wonder if you can text other shortcodes

you want to text something random to 680news? 680680

Re: TTC stop 898882 text not working

Yummy — Wed, 19 Apr 2023 17:05:02 GMT

@wangl626 wrote:
i can send to others. only this 898882 not working 😞

Were you Ever before been able to text to that number?

Did anybody else had success texting that number?

Maybe you need some symbol in front of number as it is not 'legitimate' phone number.

Re: TTC stop 898882 text not working

wangl626 — Wed, 19 Apr 2023 17:05:55 GMT

680680 not working either

Re: TTC stop 898882 text not working

softech — Wed, 19 Apr 2023 17:06:10 GMT

@Yummy 898882 is a valid shortcode for TTC

Re: TTC stop 898882 text not working

wangl626 — Wed, 19 Apr 2023 17:06:47 GMT

i tried other short code i.e 680680... not working either

Re: TTC stop 898882 text not working

softech — Wed, 19 Apr 2023 17:06:57 GMT

@wangl626 so, shortcodes do not work for you

did you try reboot the phone as well as clear cache?

Re: TTC stop 898882 text not working

wangl626 — Wed, 19 Apr 2023 17:08:01 GMT

how do I clear cashe?

Re: TTC stop 898882 text not working

softech — Wed, 19 Apr 2023 17:09:49 GMT

@wangl626 are you on Android?

Re: TTC stop 898882 text not working

wangl626 — Wed, 19 Apr 2023 17:10:38 GMT

yes yes, Huawei

Re: TTC stop 898882 text not working

will13am — Wed, 19 Apr 2023 17:11:12 GMT

898882 works for me. I am using google messages with chat enabled.

Re: TTC stop 898882 text not working

softech — Wed, 19 Apr 2023 17:12:04 GMT

@wangl626

Open the settings
Tap on Apps
Tap on Apps
Choose an App
Tap on Storage
Tap on Clear cache

Re: TTC stop 898882 text not working

wangl626 — Wed, 19 Apr 2023 17:16:21 GMT

still not working 😞

Re: TTC stop 898882 text not working

softech — Wed, 19 Apr 2023 17:17:35 GMT

@wangl626 can try try downlad the Google Message and use it to text and see if it works?

Re: TTC stop 898882 text not working

wangl626 — Wed, 19 Apr 2023 17:23:51 GMT

no i cannot download it......

Re: TTC stop 898882 text not working

softech — Wed, 19 Apr 2023 17:25:47 GMT

@wangl626 Since we can text this shortcode but seems like you cannot text any shortcode at all, we cannot tell if it is an account issue or device

Do you have another device around? can you put your PM sim card there and test? This will force a sim reprovision and it could resolve the issue without PM's help

Re: TTC stop 898882 text not working

wangl626 — Wed, 19 Apr 2023 17:34:31 GMT

i tried his sim card on other ppl's phone. they are able to send the msg the short code like 680680. so is that means there are sth wrong on my device?

Re: TTC stop 898882 text not working

will13am — Wed, 19 Apr 2023 18:43:48 GMT

@wangl626 wrote:
i tried his sim card on other ppl's phone. they are able to send the msg the short code like 680680. so is that means there are sth wrong on my device?

Huawei is banned in the US which means there are access limitations with the google ecosystem. The stock messaging app on your phone may not be playing nice.