topic Sim card has 20 numbers in Get Support https://productioncommunity.publicmobile.ca/t5/Get-Support/Sim-card-has-20-numbers/m-p/971598#M673623 <P>I can't register my Sim card because they want a 19 digit Sim number and mine has 20... what do I do</P> Mon, 17 Apr 2023 01:26:09 GMT jill17 2023-04-17T01:26:09Z Sim card has 20 numbers https://productioncommunity.publicmobile.ca/t5/Get-Support/Sim-card-has-20-numbers/m-p/971598#M673623 <P>I can't register my Sim card because they want a 19 digit Sim number and mine has 20... what do I do</P> Mon, 17 Apr 2023 01:26:09 GMT https://productioncommunity.publicmobile.ca/t5/Get-Support/Sim-card-has-20-numbers/m-p/971598#M673623 jill17 2023-04-17T01:26:09Z Re: Sim card has 20 numbers https://productioncommunity.publicmobile.ca/t5/Get-Support/Sim-card-has-20-numbers/m-p/971599#M673624 <P><a href="https://productioncommunity.publicmobile.ca/t5/user/viewprofilepage/user-id/51666">@jill17</a>&nbsp;</P><P>&nbsp;</P><P>For activation, you need to enter the number of a brand new never used Public Mobile Sim card, and it must be 19 digits.</P><P>&nbsp;</P><P>Check the card again, does it say Public Mobile?&nbsp; you can only use Public mobile sim card to activate, not Koodo or Telus or not other providers</P> Mon, 17 Apr 2023 01:29:08 GMT https://productioncommunity.publicmobile.ca/t5/Get-Support/Sim-card-has-20-numbers/m-p/971599#M673624 softech 2023-04-17T01:29:08Z Re: Sim card has 20 numbers https://productioncommunity.publicmobile.ca/t5/Get-Support/Sim-card-has-20-numbers/m-p/971600#M673625 <P><a href="https://productioncommunity.publicmobile.ca/t5/user/viewprofilepage/user-id/51666">@jill17</a>&nbsp; &nbsp;so, what sim card do you have?</P><P>&nbsp;</P> Mon, 17 Apr 2023 01:40:42 GMT https://productioncommunity.publicmobile.ca/t5/Get-Support/Sim-card-has-20-numbers/m-p/971600#M673625 softech 2023-04-17T01:40:42Z