topic Re: Keep losing service.... in Get Support

Keep losing service....

Shipwreck — Sat, 15 Apr 2023 16:05:07 GMT

Since yesterday (April 14, 2023), I keep losing calling and texting. At times I just get a message saying no mobile network available. So I reset my network settings, but that didn't help. Now I intermittently get either the no mobile network message, or a call just drops out of the blue. Tried switching airplane mode on and off, tried restarting the phone, reset network settings, and nothing is working to resolve the issue.
My account is active, and I'm using a Galaxy S20 Plus 5G.

Re: Keep losing service....

hairbag1 — Sat, 15 Apr 2023 16:12:53 GMT

@Shipwreck

can you try a different cell phone for a week to see if its a cell issue ?

Re: Keep losing service....

softech — Sat, 15 Apr 2023 16:19:02 GMT

@Shipwreck did you try your phone in another area as well, just in case itis a loc network issue

Re: Keep losing service....

Meow — Sat, 15 Apr 2023 16:39:37 GMT

Most likely local service outage.

Few other people complained regarding intermittent lose of service

Re: Keep losing service....

Shipwreck — Sat, 15 Apr 2023 21:30:47 GMT

I've actually seen several posts here having the same issue.

Re: Keep losing service....

Shipwreck — Sat, 15 Apr 2023 21:32:00 GMT

What do you mean by 'another area'? It happens all over my city and at home.

Re: Keep losing service....

Shipwreck — Sat, 15 Apr 2023 21:32:23 GMT

I don't have another cell phone.