topic Re: 5GB one time gift wasn't applied in my account. in Get Support

5GB one time gift wasn't applied in my account.

jenalynapostol — Tue, 18 Apr 2023 13:54:21 GMT

Hello there, is there any chance that I can redeem the 5GB one time gift that was given to me, it wasn't applied on my account. Thank you.

Re: 5GB one time gift wasn't applied in my account.

softech — Sat, 15 Apr 2023 04:31:33 GMT

@jenalynapostol how did you get the 5GB one time gift? I don't recall seeing any promotion about that lately.

There were one or two 5GB data from 2 or 3 years ago, but if you missed that, you missed that

But again, we are all just customers here, so, if you have a recent promotion from somewhere and didn't get added to your account properly, you can try to open ticket with PM support and ask

Re: 5GB one time gift wasn't applied in my account.

BKNS27 — Sat, 15 Apr 2023 15:36:37 GMT

@jenalynapostol

There are no current promo on PM currently. Just curious where you go the promo from?

Re: 5GB one time gift wasn't applied in my account.

jenalynapostol — Mon, 17 Apr 2023 02:42:33 GMT

Thank you, it was on December 2022.

Re: 5GB one time gift wasn't applied in my account.

jenalynapostol — Mon, 17 Apr 2023 02:44:17 GMT

I got a message on December last year.

Re: 5GB one time gift wasn't applied in my account.

softech — Mon, 17 Apr 2023 02:52:03 GMT

@jenalynapostol are you talking about the Christmas bonus from December? if so, there is only a one time 2GB data + 500 mins LD minutes. That is the only one time data bonus I can find. I don't see any 5GB one time bonus data from 2022 at all