topic Activation in Get Support

Activation

adeelcomsian — Fri, 14 Apr 2023 20:01:53 GMT

Is it necessary to put the sim in mobile for activation or I can do it on another mobile as well?

Re: Activation

softech — Fri, 14 Apr 2023 20:03:22 GMT

@adeelcomsian you need the sim card number for activation but you don't really need the sim card in a phone during the activation process. (Ie, friend can help to activate as long as he has the sim card number)

But the PM sim card for activation must be new and never been activated.

Re: Activation

computergeek541 — Fri, 14 Apr 2023 21:36:18 GMT

Re: Activation

computergeek541 — Fri, 14 Apr 2023 22:14:09 GMT

Re: Activation

computergeek541 — Sat, 15 Apr 2023 00:49:17 GMT

Re: Activation

No2 — Fri, 23 Jun 2023 11:32:13 GMT

From recent experience with PM activation via app running on a phone with different sim card than the sim number to be activated. Activation for new phone number and new sim card will immediate but for full access a 6 digit confirmation code will be sent to an unknown phone number.

What a lousy Welcome experience from PM. Thanks.

Re: Activation

softech — Fri, 23 Jun 2023 11:53:25 GMT

@No2 so, it was trying to send to the 'other phone" that you used to activate the PM sim?