topic Super Frustrating MMS No Subject error.... in Get Support

Super Frustrating MMS No Subject error....

drdoug7 — Thu, 13 Apr 2023 23:50:35 GMT

hi guys!

I'm on a Galaxy A03s and for some reason my texts from some people come through with a No subject and it shows the message size and when I click on them to download them they just disappear.

Almost all texts are fine except my sister which is hugely annoying as I really want to see what she's sending.

I've had 2 techies look into it and we've tried a bunch of different settings from Googling it and it seems to be something with the Public side.

Any suggestions?

Re: Super Frustrating MMS No Subject error....

dust2dust — Thu, 13 Apr 2023 23:54:30 GMT

You've turned on mobile data right?

Can you otherwise browse internet pages? (adding - not on wifi)

Can you provide images of your apn settings?

Re: Super Frustrating MMS No Subject error....

hTideGnow — Thu, 13 Apr 2023 23:53:23 GMT

HI@drdoug7

First clear cache or even delete data on the messaging app

Then try to Reset All Networks. usually that would clear up the thing

And also, try to use other message app and see if it is an app issue

And, did you try your sim in another phone? that will confirm if it is account issue

and post us your current APN settings

Re: Super Frustrating MMS No Subject error....

HALIMACS — Fri, 14 Apr 2023 01:36:29 GMT

I know what you're experiencing @drdoug7 (presuming my guess is correct in your situation, as I experience the same kind of thing)

When your sister is sending these, are they being sent to MORE THAN ONE recipient, (i.e. to a group?)

If so, you'll receive it seemingly from her to only you.

However, after you enable data (to load it), the message then goes to the 'group' it was sent to.

In order to view it, find the message thread with the group and you should be able to view the content there.

At least that's how it works for me on my Android device.

Re: Super Frustrating MMS No Subject error....

drdoug7 — Mon, 17 Apr 2023 17:21:28 GMT

Hi guys, YES to all of you that asked if Mobile data is on. It's on and works just fine. I'll try to post my APN settings.....

Re: Super Frustrating MMS No Subject error....

drdoug7 — Mon, 17 Apr 2023 17:26:19 GMT

Yes mobile data is on and work just fine. APN settings attached....

Re: Super Frustrating MMS No Subject error....

softech — Mon, 17 Apr 2023 17:32:16 GMT

@drdoug7 I wonder if you can test by changing APN type to

default,supl,mms

Re: Super Frustrating MMS No Subject error....

drdoug7 — Mon, 17 Apr 2023 23:47:36 GMT

aren't my settings already set to default? What do you mean by supl and mms ?

Re: Super Frustrating MMS No Subject error....

drdoug7 — Mon, 17 Apr 2023 23:49:50 GMT

my settings are the same as my friends phone after he set his to default so I'm pretty sure my apn are already default. thanks anyhow....

Re: Super Frustrating MMS No Subject error....

drdoug7 — Mon, 17 Apr 2023 23:50:33 GMT

APN settings are above on pics....

Re: Super Frustrating MMS No Subject error....

drdoug7 — Mon, 17 Apr 2023 23:50:57 GMT

yes all is working with mobile data, please see my APN settings above.

Re: Super Frustrating MMS No Subject error....

softech — Tue, 18 Apr 2023 00:10:59 GMT

@softech wrote:
@drdoug7 I wonder if you can test by changing APN type to
default,supl,mms

@drdoug7 I meant to change the APN type entry. Currently it is set to internet + mms on your screenshot (last line), can you edit it and change to

default,supl,mms

Check it, you probably have to type that, see if it works

Re: Super Frustrating MMS No Subject error....

hTideGnow — Tue, 18 Apr 2023 00:27:20 GMT

HI @drdoug7 did you try to use Reset All Networks?

And are you using Samsung Stock Messaging app or Google Message app?