topic Change my number in Get Support

Change my number

Danny2005 — Thu, 13 Apr 2023 22:53:34 GMT

Need to change my carrier provider what to do next ?

Re: Change my number

hairbag1 — Thu, 13 Apr 2023 22:55:54 GMT

@Danny2005

if you have set your credit card to Auopay your PM account...disable Autopay.

Your PM acct will close down for good, once you successfully port out to new provider.

Are you attempting to port in to Public Mobile ?

Re: Change my number

Danny2005 — Thu, 13 Apr 2023 22:58:02 GMT

I need to change the carrier provider

Re: Change my number

softech — Thu, 13 Apr 2023 22:58:27 GMT

@Danny2005 changing number or changing carrier? porting into PM or porting out?

For changing carrier with porting, generally your current (old) account has to be active to port out. Get the account number of the current provider

Then get a new sim card for the new provider

Activate and port at the same time, provide account number as porting info

Wait for text from old provider and reply YES to the text.

Once replied, you can put the new sim card or the new provider and reboot every 15 mins until you get incoming calls on new sim card

But if changing phone number on PM, just login My Account and request Change Sim card

Re: Change my number

hairbag1 — Thu, 13 Apr 2023 23:03:09 GMT

@Danny2005

are you starting a new Public Minile account ?

are you leaving Public Mobile ?

Please clarify and we can help.