topic Re: Incoming call log with Public mobile website in Get Support

Incoming call log with Public mobile website

a8610 — Thu, 13 Apr 2023 16:58:19 GMT

Public mobile website in the past showed incoming calls whether answered or missed

Where do I find them?

Re: Incoming call log with Public mobile website

softech — Thu, 13 Apr 2023 16:59:39 GMT

https://selfserve.publicmobile.ca/en/account/plan/usage-details

do not use the filter there, it doesn't filter properly. If you need to filter, download the full log in XLS (download button on top right) and then filter yourself using Excel

Re: Incoming call log with Public mobile website

Meow — Thu, 13 Apr 2023 17:11:37 GMT

On a first page:

Re: Incoming call log with Public mobile website

hTideGnow — Thu, 13 Apr 2023 17:18:07 GMT

HI @a8610 check usage history page.

and remember, those calls you missed got forwarded to the voicemail, show it will be showing as an call going to number ends with 4001

Re: Incoming call log with Public mobile website

a8610 — Mon, 17 Apr 2023 21:03:59 GMT

hTideGnow
Thank you for your reply.

I would prefer to see the number that called, rather than the voicemail number

Unfortunately, some callers do not leave voicemails. So the only number I see is the Voicemail number, not the originating number