topic Re: Can't port my TBayTel # in Get Support

Can't port my TBayTel #

Donny213 — Tue, 04 Apr 2023 14:27:16 GMT

Been testing a Public Mobile sim for a little while and am happy with the coverage for my rural area. When it came time to do the switch over the Public Mobile 'system' told me my # couldn't be ported, which was also confirmed in a private message to a Moderator.

Contacted TBay Tel, they said they are not blocking the request. Talking to Bell, Telus and PC Mobile reps they say they can port my # < yet to be confirmed

I'd like to stay with Public any suggestions?

Re: Can't port my TBayTel #

softech — Tue, 04 Apr 2023 14:30:22 GMT

@Donny213 most phone can be ported but not all, it depends if the actual location of the number you got (call Rate centre) , whether Telus has operation there

what does it say if you check there:

https://secure.koodomobile.com/checktransfereligibilityparrot/checkSingle.do

Re: Can't port my TBayTel #

Donny213 — Tue, 04 Apr 2023 14:33:00 GMT

Koodo say not eligible (:

Re: Can't port my TBayTel #

softech — Tue, 04 Apr 2023 14:42:27 GMT

@Donny213 Yes, it has to be related with the Rate centre.

What is your area code and the next 3 digits? can try to lookup where else you can port the number

Re: Can't port my TBayTel #

Donny213 — Tue, 04 Apr 2023 15:25:18 GMT

807 229

Re: Can't port my TBayTel #

softech — Tue, 04 Apr 2023 15:32:29 GMT

@Donny213 your phone number belongs in Marathon

In Marathon, these are the providers they have rate centres there and you can port your number over (again, sorry, no Telus/Koodo/PM)

Distributel

Rogers/Fido/Chatr

Bell/Virgin/Lucky

ExaTel

Shaw

Iristel

TBayTel

Re: Can't port my TBayTel #

Donny213 — Tue, 04 Apr 2023 15:56:18 GMT

Thanks for doing my homework for me. I guess if I really want to stay with Public I could accept their new number and notify all my contacts and update all the associated two step verification...what a pain

Re: Can't port my TBayTel #

softech — Tue, 04 Apr 2023 15:59:41 GMT

@Donny213 yes a new number is the only way 😞

Re: Can't port my TBayTel #

Donny213 — Thu, 13 Apr 2023 13:39:32 GMT

Successfully ported to PC Mobil which gets the Bell tower I wanted to hit.

Thanks

Re: Can't port my TBayTel #

softech — Thu, 13 Apr 2023 13:42:18 GMT

@Donny213 so you are not coming to PM but went to PC Mobile?

LoL.