topic Need access to login in Get Support

Need access to login

Bellnot1 — Thu, 13 Apr 2023 01:58:56 GMT

Ticket #. 284441-477

softech — Thu, 13 Apr 2023 02:01:01 GMT

You already opened a ticket with support? If so, you have to wait for their reply

Check your Community inbox, they will reply you there (not email)

or you can access your sent box ( https://productioncommunity.publicmobile.ca/t5/notes/privatenotespage/tab/outbox ) and locate the original ticket and reply and ask for an update

BKNS27 — Thu, 13 Apr 2023 05:33:51 GMT

Please keep in mind that CS_Agent staff’s hour are 6:00am to 10:00pm EST.

It might be the end of the day for them. Just keep your eyes on the pm envelope icon for a reply in the morning.