topic How can I activate my sim if it says invalid in Get Support

How can I activate my sim if it says invalid

BarbaraBrubache — Mon, 10 Apr 2023 19:33:46 GMT

Re: How can I activate my sim if it says invalid

computergeek541 — Mon, 10 Apr 2023 19:36:20 GMT

Please double check the SIM card number as it is very easy for anyone to make a mistake when typing in a long sequence. If that still doesn't work, check to see if it is a new and unused Public Mobile SIM card as they can't be re-used. If the SIM card number still doesn't work on the Pubilc Mobile activation website, you will need a new one.

Re: How can I activate my sim if it says invalid

BKNS27 — Mon, 10 Apr 2023 19:40:41 GMT

@BarbaraBrubache

Where did you purchase the SIM?

It might be previously activated.

Best thing to do is to contact a CS_Agent by submitting a ticket on the bottom of page or private message them on the envelope icon above to confirm if it hasn’t been previously activated.

Re: How can I activate my sim if it says invalid

Ckk_2194 — Mon, 10 Apr 2023 19:51:34 GMT

first ensure you have the numbers correct on your SIM card and if you have them correct you can,

contact costumer support by submitting a ticket to them and they will be able to help you