topic Re: Accidentally added wrong phone plan in Get Support

Accidentally added wrong phone plan

Alexis25 — Mon, 10 Apr 2023 01:26:41 GMT

I accidently added some stupid 15g 4g data with no phone minutes or texts by accident

Anyway you can change it to even the 3g data with minutes and text message please.

Re: Accidentally added wrong phone plan

computergeek541 — Mon, 10 Apr 2023 01:29:39 GMT

The $40/15GB plan includes text messaging and unlimited Canada-wide calling.

Re: Accidentally added wrong phone plan

softech — Mon, 10 Apr 2023 13:11:54 GMT

@Alexis25 All plans include unlimited phone minutes and text (except $15 plan include limited outgoing minutes)

so, the 4G speed $40/15GB plan definitely include outgoing and incoming voice and text., you don't need to change it

But it you want to change plan anyway, if you have clicked "Change on Renewal date" to schedule a plan change, all you have to do is to go back to the plan change page to cancel the scheduled plan change

Re: Accidentally added wrong phone plan

Dunkman — Mon, 10 Apr 2023 01:33:27 GMT

@Alexis25

There is no data only plan with Public mobile. The 15GB LTE plan does have talk and text.

https://www.publicmobile.ca/en/on/plans/40_15GB-4Gspeed

Do you have issues with talk and text right now?

Maybe try rebooting your phone.

Re: Accidentally added wrong phone plan

computergeek541 — Mon, 10 Apr 2023 02:58:48 GMT