topic Re: PUK pin in Get Support

PUK pin

Kraut — Sun, 09 Apr 2023 19:48:40 GMT

By mistake I added a pin to my iPhone, and when I tried to reenter the pin it locked me out. I contacted public mobile and received a pUk pin adding the pin it asked to input a new pin I did then it asked to repeat I did, but then it telling me I have nine tries left. What do do to fix it?

Re: PUK pin

softech — Sun, 09 Apr 2023 19:55:46 GMT

@Kraut you said you add a pin to your iPhone. Is that really the sim card pin or you are talking about the Passcode on the iPhone itself?

what is the exact error you see now?

Re: PUK pin

Kraut — Sun, 09 Apr 2023 19:59:23 GMT

All I have is so on my phone I tried the PUK pin twice now and all I. Get is you have nine tries left

Re: PUK pin

Kraut — Sun, 09 Apr 2023 20:00:20 GMT

I need the sim card pin

Re: PUK pin

Kraut — Sun, 09 Apr 2023 20:02:20 GMT

System sim locked

Re: PUK pin

softech — Sun, 09 Apr 2023 20:09:00 GMT

@Kraut Yes, the message is for sim card PIN PUK.

You have to reply support message and ask them for the sim PUK again.

Re: PUK pin

BKNS27 — Mon, 10 Apr 2023 00:18:22 GMT

@Kraut

Did you disabled (turn off) the SIM PIN? Once you disable, it will ask for the PUK.

Re: PUK pin

Kraut — Thu, 20 Apr 2023 22:24:27 GMT

Hi I have not resolved my sim problem, I have one more try at getting my sim to work. last time we spoke I could not get it to work all it told me that I hade one try left. So what can I do to get my sim to work John

Re: PUK pin

computergeek541 — Fri, 21 Apr 2023 04:40:34 GMT

@Kraut wrote:
All I have is so on my phone I tried the PUK pin twice now and all I. Get is you have nine tries left

Do you need the PUK or do you need the PIN? These are two different codes and aren't interchangeable. The default PIN on all Public Mobile SIM cards is 1234. The code provided by a Public Mobile CSA would be the PUK.