topic Re: Edit account in Get Support

Edit account

Timmy1 — Sat, 08 Apr 2023 17:36:27 GMT

I want to change my plan

Re: Edit account

BKNS27 — Sat, 08 Apr 2023 17:41:02 GMT

Just login to your account and go to Plans & Add-on and choose the plan you want.

Remember to change the plan on your next renewal date or else you will paid for the current plan plus the new plan if you click on it to start now.

Re: Edit account

Dunkman — Sat, 08 Apr 2023 17:40:55 GMT

@Timmy1

Here is a help article on how to change plans

https://www.publicmobile.ca/en/ab/get-help/articles/change-your-plan

Let us know if further questions

Re: Edit account

softech — Sat, 08 Apr 2023 17:46:06 GMT

@Timmy1

there has been some issue with Plan Change on the last 2 days. Just in case you see spinning after you picked the new plan, you will then need to open ticket with PM support for them to manually change the plan for you

Re: Edit account

computergeek541 — Wed, 12 Apr 2023 00:38:36 GMT

repeat of same informaiton given more than 72 hours ago