topic Re: Locked Out in Get Support

Re: Locked Out

Jacqueline — Tue, 04 Jan 2022 20:04:16 GMT

Hi there,

Can someone contact me to help. I get locked out and tried so many time to send private message to MOD. But there is no compose page or something. Instead, the page just showed as Private message.... where do I compose the message?

Thanks

Jacqueline

Re: Locked Out

CS_Agent — Tue, 05 Dec 2017 21:46:11 GMT

Hey there @Jacqueline,

I'm sorry about this with your Self-Serve!

You can go directly to the compose page by clicking here or you can hover your mouse over our user name and you will see the option to send us a private message.

We will be waiting for your response 🙂

Saray

Re: Locked Out

Luddite — Tue, 05 Dec 2017 22:36:37 GMT

@Jacqueline Some info for your future needs,

a) You have posted to an old thread. In future you will have more assurance of help by creating your own topic on the forum (which I have done for you today), or sending a private message directly to the moderators (as suggested by Saray).

b) More detail about private messaging can be seen here: https://productioncommunity.publicmobile.ca/t5/Getting-Started/Private-Messages-viewing-and-creating/m-p/56161#M9215

Don't worry, Saray will sort this out.