topic Re: SIM card not recognized in Get Support

SIM card not recognized

DG3gig — Fri, 07 Apr 2023 20:13:53 GMT

Inserted SIM card but phone says there is no SIM card. Yes, it is facing the correct way. Any suggestions?

softech — Fri, 07 Apr 2023 18:59:54 GMT

@DG3gig is it a new activation?? it is possible a sim card provisioning problem. Do you have another phone to test??

hairbag1 — Fri, 07 Apr 2023 19:12:42 GMT

got a phone with dual sim slots ? If so...try the second slot.

What make / model is your phone ? Is it a North American variant or from elsewhere ?

So many follow-up questions !

BKNS27 — Sat, 08 Apr 2023 01:14:00 GMT

Try rebooting your phone by powering it off then reseat the SIM then power back on your phone.