topic Re: Has anyone else still on 3g plan had horrifically slow data speeds? in Get Support

Has anyone else still on 3g plan had horrifically slow data speeds?

Pawprints1986 — Thu, 30 Mar 2023 00:52:49 GMT

The last couple weeks, lte is almost non existent. I might pull off 1.5mb download, and 0. something upload. Quite often no upload at all on speedtest to the point it bounces back with an error

I've never had stellar signal in the ground floor of a building, but it's been *even worse* lately in the exact same location. Just wondered if it was just me.

I know it's supposed to be slower for 3g, but not *that* slow

Re: Has anyone else still on 3g plan had horrifically slow data speeds?

softech — Thu, 30 Mar 2023 00:59:20 GMT

@Pawprints1986

What happen if you change the Preferred network to 3G ? does it go back to 15Mpbs or so?

wonder if is caused by 5G upgrade and it affected the LTE tower from where you are

Re: Has anyone else still on 3g plan had horrifically slow data speeds?

will13am — Thu, 30 Mar 2023 01:08:19 GMT

@Pawprints1986 , I have a 3G speed account. The speeds are not pretty but for the tiny bit of usage, there is no complaints.

Re: Has anyone else still on 3g plan had horrifically slow data speeds?

Pawprints1986 — Thu, 30 Mar 2023 01:11:35 GMT

The highest I've ever gotten is 6mbps or so on 3g... I test 4.3 download and 1.27 upload there. But I've been trying not to rely solely on wcdma as I know they want to kill that technology not all too long from now ... 2025 sounds far away but time flies

Re: Has anyone else still on 3g plan had horrifically slow data speeds?

DennyCrane — Thu, 30 Mar 2023 01:13:50 GMT

I switched to a 4G plan 4 months ago (ish?), but I have to agree that in the end the 3G throttle was becoming unbearably slow.

Re: Has anyone else still on 3g plan had horrifically slow data speeds?

Pawprints1986 — Thu, 30 Mar 2023 06:32:53 GMT

If they ever offer say a 2gb plan for $30 on the 4g I'd try it.... But I still don't know how much faster I'd be able to count on given only decent reception. That's why I won't pay any more than I am now when improvement isn't even certain

Re: Has anyone else still on 3g plan had horrifically slow data speeds?

maximum_gato — Thu, 30 Mar 2023 11:36:48 GMT

@Pawprints1986

At times I have noticed unbearably slow download speeds where page just won't load and I have to connect to available free wifi but most of the time it's OK......but whereas I used to consistently get about 2.9mbps it is now averaging around 2mbps. A middle of the night test yielded 2.5mbps I will randomly test in the middle of the day to see if it drops back down to my new normal and report back.

Re: Has anyone else still on 3g plan had horrifically slow data speeds?

Pawprints1986 — Fri, 31 Mar 2023 03:44:58 GMT

During the test is interesting. Sometimes it'll start at 2.x or even 3.x download speed, but then during, it drops to 0.x and hangs around there for a bit, then might slowly creep back up to 1.x or 2.x towards the end of the test - something seems to be throttling it even harder than prescribed when that happens. Of course it'll vary but it shouldn't be THAT noticeable

Re: Has anyone else still on 3g plan had horrifically slow data speeds?

maximum_gato — Sat, 01 Apr 2023 00:10:17 GMT

@Pawprints1986

That is strange....but we do know your reception is already not great. Is it possible that minor movement during a speed test increases the impediment to your reception? One inch the wrong way?

Just tested LTE and it's good for me....2.95mbps. And my signal is poor. Currently -109dBm.

Re: Has anyone else still on 3g plan had horrifically slow data speeds?

computergeek541 — Sat, 01 Apr 2023 00:49:42 GMT

@maximum_gato wrote:
@Pawprints1986
That is strange....but we do know your reception is already not great. Is it possible that minor movement during a speed test increases the impediment to your reception? One inch the wrong way?

Just tested LTE and it's good for me....2.95mbps. And my signal is poor. Currently -109dBm.

-109dBm on LTE isn't all that bad. on HSPA, that reading would be awful, but comparison wouldn't be the same between -109dBm readings for HSPA versus LTE. I think that @sheytoon would probably be able to better explain that.

Re: Has anyone else still on 3g plan had horrifically slow data speeds?

sheytoon — Sat, 01 Apr 2023 01:14:12 GMT

-109 dBm for LTE RSRP is not that bad, but the more important metric for download speeds would be SINR. You want that number to be as high as possible. Above 20 dB is excellent, 10-20 is good, 5-10 is ok, 0-5 is bad, and below 0 is awful.

Re: Has anyone else still on 3g plan had horrifically slow data speeds?

maximum_gato — Sat, 01 Apr 2023 02:09:49 GMT

@sheytoon

Where do I find the SINR?

Re: Has anyone else still on 3g plan had horrifically slow data speeds?

computergeek541 — Sat, 01 Apr 2023 02:16:37 GMT

@sheytoon

I remember the whole number of bars debate from about 15 to 20 years ago and some talk abiut how some devices were starting to report the quality of the signal versus the absolute strength. I could be remembering wrong, but part of me is thinking that Nokia might have been experimenting with that on some software versions for a CDMA Nokia 6185 and that would have been around the start of the new century.

Re: Has anyone else still on 3g plan had horrifically slow data speeds?

treefrog — Sat, 01 Apr 2023 02:49:02 GMT

@sheytoon

I've never heard of the SINR? But I would like to know where to find that info as well?

Re: Has anyone else still on 3g plan had horrifically slow data speeds?

sheytoon — Sat, 01 Apr 2023 03:16:51 GMT

@treefrog @maximum_gato on a Samsung phone, dial *#0011#

On other Android phones with Qualcomm modems, Cellmapper app might work.

On iPhones, dial *3001#12345#* and hunt for it in the menus. Sorry I don't know which menu exactly as I don't have an iPhone. Maybe it's under "LTE serving cell meas"

@computergeek541as far as I know, SINR hasn't been used for signal bars. Is it possible you're thinking of RSRP and RSSI? RSRP is the typical metric for phones on LTE to show signal bars. RSSI is typically not used, because it varies based on channel bandwidth.

On UMTS/WCDMA/HSPA there's another measurement for signal bars, it's called RSCP, and yes, a value of -109 would be pretty bad.

Re: Has anyone else still on 3g plan had horrifically slow data speeds?

treefrog — Sat, 01 Apr 2023 03:47:29 GMT

@sheytoon

Thanks I'll check that out.

Re: Has anyone else still on 3g plan had horrifically slow data speeds?

Pawprints1986 — Fri, 07 Apr 2023 08:04:04 GMT

Mine unless I'm out in better reception I tend to get -109 or worse

Is sinr the same as rssnr? If so mine seems to read 5.0 and down but it fluctuates rapidly

I've never paid attention to my app ("network cell info") while out for anything other than the main reading. I'll have to compare next time I'm out 🤔

Eta: what number would accurately measure upload speed?

I'm curious also if there's a speed test app but that tracks and counts the speed during the test in logs, and not just the final? On a speed test it *almost always* starts out at 2.x, drops down to even 0.1x and then slowly crawls back up for download speeds, and then upload takes a while to start but then seems to float around 0.x or 1.x maybe sometimes 2.x, but the log only shows the final read

Re: Has anyone else still on 3g plan had horrifically slow data speeds?

maximum_gato — Fri, 07 Apr 2023 08:55:25 GMT

@Pawprints1986

Lol...thanks for posting as I was able to find this thread again. So for your comparison my LTE signal varies between the following values:

RSRP -113 to -120
RSRQ -9 to -16
RSSI -80 to -89
SINR -6 to 6

These values were within 3 minutes of each other. The really sad bit as noted by @sheytoon the SINR reflects download speeds and these results are on my A320 which uses my unlucky $13 plan so this is unthrottled 4G LTE data speed.

Re: Has anyone else still on 3g plan had horrifically slow data speeds?

sheytoon — Fri, 07 Apr 2023 11:31:54 GMT

I've never heard of RSSNR for LTE. Maybe they mean SINR. Yes you're right, those values will fluctuate constantly.

For upload speeds, we would need to know the tower's SINR, but we don't have access to it. We can use the next best thing as a very rough guide, but it's not perfect.

That would be RSRP in my opinion, and values higher than -90 dBm are very good. -90 to -100 is fine, -100 to -110 is medium, -110 to -120 is bad, below -120 is awful. You will drop a connection when it reaches around -128.

Re: Has anyone else still on 3g plan had horrifically slow data speeds?

Tsawwassen — Sat, 08 Apr 2023 15:32:13 GMT

Try setting the phone data to 3G - as opposed to LTE - I think that by doing this you may get a bit faster speeds.