topic Re: Mobile Data / Hotspot in Get Support

Mobile Data / Hotspot

e55meg — Fri, 31 Mar 2023 22:36:05 GMT

My phone data still does not work but it Does provide data on Hotspot to my tablet!?

I made changes to APN settings I found here in posts.

Something is still not right?

dust2dust — Fri, 31 Mar 2023 22:41:07 GMT

Give us images of your apn settings and maybe we'll spot something.

softech — Fri, 31 Mar 2023 22:51:30 GMT

@e55meg try different app, maybe that specific one was not enable for data?

Andyrob26 — Fri, 31 Mar 2023 23:43:32 GMT

Have you tried restarting your phone? I know basic but it has worked when a similar thing happened to me in the past.

e55meg — Fri, 07 Apr 2023 03:37:53 GMT

softech — Fri, 07 Apr 2023 03:43:28 GMT

@e55meg so, the mobile data still ONLY work as a hotspot but the phone itself cannot use the data?

You might want to check the Permission of each app, see if the app is disabled for Mobile data. And try different app

and I guess you should turn off the Mobile hotspot first and focus on making the phone works with data first

btw, what phone is that?