topic Uploading images using firefox in Get Support

Uploading images using firefox

maximum_gato — Tue, 04 Apr 2023 03:26:15 GMT

I am currently using Firefox to access my community account and I have 2 usage issues that I can't seem to solve. Can they be fixed or do others have the same problem?

I cannot upload images. I have to first change from portrait mode to landscape mode to get the camera/photo icon to appear. Once I click on it instead of being redirected to the community image upload screen it goes to my tablets upload screen which fails to upload (for obvious reasons.)
When typing a private message I cannot see what I am typing until a word completes or I choose the word from the top line of my keyboard. I can't find any setting that would change this?

Any help or suggestions to fix this other than using a different browser? Thx.

Re: Uploading images using firefox

softech — Mon, 03 Apr 2023 22:53:12 GMT

@maximum_gato i am no firefox person Wonder if you get the same problem with Chrome and Edge?

Re: Uploading images using firefox

maximum_gato — Mon, 03 Apr 2023 22:54:35 GMT

@softech

I can't use Edge. No problem with chrome. I never had this problem previously with Firefox.

Re: Uploading images using firefox

popping — Mon, 03 Apr 2023 23:37:22 GMT

@maximum_gato

I am using Windows 10 Firefox to post messages on this forum without any issue. I do not like typing on touch screen.

Which tablet are you using on this forum?

The members using a tablet on this community may help to solve your issue.

Re: Uploading images using firefox

maximum_gato — Mon, 03 Apr 2023 23:46:41 GMT

@popping

So you have no issues uploading images?

Galaxy Tab S6 Lite Android 13

Re: Uploading images using firefox

LitlLdy — Tue, 04 Apr 2023 01:35:13 GMT

@maximum_gato wrote:
I am currently using Firefox to access my community account and I have 2 usage issues that I can't seem to solve. Can they be fixed or do others have the same problem?

I cannot upload images. I have to first change from portrait mode to landscape mode to get the camera/photo icon to appear. Once I click on it instead of being redirected to the community image upload screen it goes to my tablets upload screen which fails to upload (for obvious reasons.)
When typing a private message I cannot see what I am typing until a word completes or I choose the word from the top line of my keyboard. I can't find any setting that would change this?
Any help or suggestions to fix this other than using a different browser? Thx.

@maximum_gato , I use DuckDuckGo which I have no issues with. I don’t use Firefox. Sorry I’m no help 🤣

Edit: To add using on iPad.

Re: Uploading images using firefox

maximum_gato — Tue, 04 Apr 2023 01:31:59 GMT

@LitlLdy

Thanks. If I can't find a fix I will check that out.

Re: Uploading images using firefox

LitlLdy — Tue, 04 Apr 2023 01:33:20 GMT

@maximum_gato wrote:
@LitlLdy
Thanks. If I can't find a fix I will check that out.

@maximum_gato , I got rid of Firefox when I found this one. I hope you can fix it.