topic Re: APN setting in Get Support

APN setting

kim409 — Mon, 03 Apr 2023 20:01:18 GMT

Bought US roaming today and the PM site says the APN S/B "sp.mb.com", mine is "isp.mb.com". Will that matter?

Re: APN setting

Meow — Mon, 03 Apr 2023 19:25:59 GMT

APN SETTING iPhone

Changing APN settings on an iPhone click HERE.

Changing APN settings on Android phones click HERE.

Re: APN setting

kb_mv — Mon, 03 Apr 2023 19:31:06 GMT

@kim409 wrote:
Bought US roaming today and the PM site says the APN S/B "sp.mb.com", mine is "isp.mb.com". Will that matter?

The few times I have bought US roaming, it worked as soon as I hit the border, no changes required on my part. Is yours not working?

Re: APN setting

kim409 — Mon, 03 Apr 2023 19:51:57 GMT

I don't go to the US until Thursday so won't know till then, have turned on roaming. On another note: talk/text includes long distance minutes for calls to/from CA? This is my 1st time using PM roaming add-on so not sure.

Re: APN setting

Tsawwassen — Mon, 03 Apr 2023 20:03:01 GMT

Mine is also isp.mb.com -- suggest that you set "network Settings" to automatic.

Re: APN setting

hTideGnow — Mon, 03 Apr 2023 20:02:20 GMT

HI @kim409 yes, roaming Talk will include the call back to Canada as well

But make sure you download TextNow as a backup, in case VoLTE not working and you cannot connect to T-Mobile's 2G network

Re: APN setting

computergeek541 — Mon, 03 Apr 2023 20:02:28 GMT

@kim409 wrote:
Bought US roaming today and the PM site says the APN S/B "sp.mb.com", mine is "isp.mb.com". Will that matter?

In most usage cases, sp.mb.com should be used. isp.mb.com is for data tethering/sharing with other devices.

Re: APN setting

computergeek541 — Mon, 03 Apr 2023 20:04:39 GMT

@Tsawwassen wrote:
Mine is also isp.mb.com -- suggest that you set "network Settings" to automatic.

For "automatic", that is a for network selection and network type only. It has no effect on APN setings,

Re: APN setting

hTideGnow — Mon, 03 Apr 2023 20:05:54 GMT

HI @computergeek541

so, if I am setting up hotspot, I need to change the APN to isp.mb.com ?

Re: APN setting

computergeek541 — Mon, 03 Apr 2023 20:09:50 GMT

@hTideGnow wrote:
HI @computergeek541

so, if I am setting up hotspot, I need to change the APN to isp.mb.com ?

It's a second APN entry.

The settings that are pre-programmed for Public Mobile have a second APN settting of isp.mb.com and APN type of dun. There have been some cases where isp.mb.com has stopped functioning and people have added the APN type of dun to sp.mb.com but isp.mb.com is the official tethering APN.

Re: APN setting

kim409 — Mon, 03 Apr 2023 20:40:35 GMT

Thank You. Set to SP.