topic Re: Voice Mail in Get Support

Voice Mail

LBMann — Sun, 02 Apr 2023 19:14:19 GMT

Callers leave messages and logo does indicate a number nor can I access the message.

Re: Voice Mail

HALIMACS — Sun, 02 Apr 2023 19:23:31 GMT

Have you set up your voicemail since activating? It would be automatic unless it was quite some time ago that you activated.

What happens when you hold down the "1" key on your device?

Adding: Check out this article from Public Mobile with lots of helpful info:

Set up Voicemail (publicmobile.ca)

Re: Voice Mail

dust2dust — Sun, 02 Apr 2023 19:30:11 GMT

Iphone? Android? Dial 1-778-580-4001 to see if voicemail answers.

Re: Voice Mail

LBMann — Sun, 02 Apr 2023 19:36:10 GMT

I can access voice mail message by holding down the "1". However, I have not been getting notification of a call left with a number on the phone app logo.

Re: Voice Mail

softech — Sun, 02 Apr 2023 19:46:44 GMT

@LBMann are you on iOS? update your phone to iOS 164 and it could resolve your problem

Re: Voice Mail

HALIMACS — Sun, 02 Apr 2023 20:17:10 GMT

@LBMann

These may be device settings that you can manage.

Under your Phone or Notifications settings, you should be able to establish the notification parameters you wish to set/display depending on the device operating system.

Re: Voice Mail

milanto — Sun, 02 Apr 2023 20:43:48 GMT

Sorry to hijack the post. Have the same issue. Tried retrieveing the voice mail messages while outside Canada and gets disconnected. Payment went through and account is active .Called the number listed and nothing happens.The call just drops.

Re: Voice Mail

softech — Sun, 02 Apr 2023 20:55:02 GMT

@milanto try download VoIP app TextNow, call yourself and retrieve VM that way see if it works