topic Service mobile data issue in Get Support

Service mobile data issue

rodnm — Sun, 02 Apr 2023 16:47:27 GMT

I am having issues with my mobile data for 1 week.

Any news and notice?

Public mobile did not email me to clarify what is happening.

hairbag1 — Sun, 02 Apr 2023 16:57:50 GMT

try this to make sure you have some data to use...

softech — Sun, 02 Apr 2023 17:07:21 GMT

@rodnm you opened ticket with PM support yet? if so, they will reply via Community inbox and not email

And can you give us more details amd we can try to help

you login My Account usong Incognito mode and confirm your account status is Active?

is your phone able to connect to PM network? or not connected and showing error? what error message?