https://productioncommunity.publicmobile.ca/t5/Get-Support/cannot-make-or-receive-phone-calls/m-p/967077#M669890 <P><a href="https://productioncommunity.publicmobile.ca/t5/user/viewprofilepage/user-id/283211">@Joann7</a>&nbsp;</P><P>&nbsp;</P><P>first , please&nbsp;<SPAN>Login My Account again using incognito mode to confirm your account status, check if your account is Active or supsended</SPAN></P><P>&nbsp;</P><P><SPAN>If active, good.&nbsp; Try to first reboot your phone once.</SPAN></P><P>&nbsp;</P><P><SPAN>If still does not work, try to change the Preferred network type or network mode to 3G Only and see if it fixes the issue</SPAN></P><P>&nbsp;</P><P><SPAN>Let us know</SPAN></P> Sun, 02 Apr 2023 16:34:22 GMT softech 2023-04-02T16:34:22Z https://productioncommunity.publicmobile.ca/t5/Get-Support/cannot-make-or-receive-phone-calls/m-p/967070#M669883 Sun, 02 Apr 2023 16:28:38 GMT https://productioncommunity.publicmobile.ca/t5/Get-Support/cannot-make-or-receive-phone-calls/m-p/967070#M669883 Joann7 2023-04-02T16:28:38Z https://productioncommunity.publicmobile.ca/t5/Get-Support/cannot-make-or-receive-phone-calls/m-p/967071#M669884 <P><a href="https://productioncommunity.publicmobile.ca/t5/user/viewprofilepage/user-id/283211">@Joann7</a>&nbsp;</P><P>did you activate your account and attempt to port your number in from somewhere else ?</P><P>&nbsp;</P><P>added link...</P><P><A href="https://www.publicmobile.ca/en/bc/get-help/articles/choose-your-phone-number" target="_blank">https://www.publicmobile.ca/en/bc/get-help/articles/choose-your-phone-number</A></P> Sun, 02 Apr 2023 16:30:43 GMT https://productioncommunity.publicmobile.ca/t5/Get-Support/cannot-make-or-receive-phone-calls/m-p/967071#M669884 hairbag1 2023-04-02T16:30:43Z https://productioncommunity.publicmobile.ca/t5/Get-Support/cannot-make-or-receive-phone-calls/m-p/967077#M669890 <P><a href="https://productioncommunity.publicmobile.ca/t5/user/viewprofilepage/user-id/283211">@Joann7</a>&nbsp;</P><P>&nbsp;</P><P>first , please&nbsp;<SPAN>Login My Account again using incognito mode to confirm your account status, check if your account is Active or supsended</SPAN></P><P>&nbsp;</P><P><SPAN>If active, good.&nbsp; Try to first reboot your phone once.</SPAN></P><P>&nbsp;</P><P><SPAN>If still does not work, try to change the Preferred network type or network mode to 3G Only and see if it fixes the issue</SPAN></P><P>&nbsp;</P><P><SPAN>Let us know</SPAN></P> Sun, 02 Apr 2023 16:34:22 GMT https://productioncommunity.publicmobile.ca/t5/Get-Support/cannot-make-or-receive-phone-calls/m-p/967077#M669890 softech 2023-04-02T16:34:22Z