topic locked sim card in Get Support

locked sim card

Leannefaye — Sun, 02 Apr 2023 11:14:42 GMT

sim card is puk locked, where do i get the sim cards puk.

Dunkman — Sun, 02 Apr 2023 13:00:01 GMT

What is the exact message showing on your phone?

There are various unlock codes.

When and where did you get your phone? Is your phone locked to previous carrier?

Leannefaye — Sun, 02 Apr 2023 13:36:00 GMT

sim card is puk-locked

softech — Sun, 02 Apr 2023 13:49:45 GMT

@Leannefaye wrote:
sim card is puk-locked

@Leannefaye you have been using sim card pin for protection and you need to enter the PIN every time the phone boots up?

If that is indeed a sim card PUK you are looking for, open a ticket with PM Support using this direct link: https://urlshortner.tiia.ai/Oyn1L6

**Monitor your Community inbox (envelope icon on the top right) after the ticket is opened. CS Agent will reply you there