topic 4G in Get Support

4G

Jim-ford — Sun, 02 Apr 2023 04:40:49 GMT

I have been paying for 4G for months and still don’t have it

Re: 4G

computergeek541 — Sun, 02 Apr 2023 04:44:32 GMT

@Jim-ford wrote:
I have been paying for 4G for months and still don’t have it

4G plans only enable faster data speeds. Can you explain what you mean by "still don't have it"?

Re: 4G

dust2dust — Sun, 02 Apr 2023 04:44:37 GMT

What makes you think you aren't? Is your set to 3G/HSPA? Or even capable of 4G?

Re: 4G

softech — Sun, 02 Apr 2023 04:55:46 GMT

@Jim-ford if your see LTE on the status bar on top, then yes, 4G= LTE

if you see3G, then you will need to change your Preferred network or network mode to 4G or automatic

You can confirm you have the 4G / LTE speed by running some speed. test. One good one is to download from https://www.speedtest.net/apps. Please not that each speed test could use as many as 300 Mb of data