topic Re: phone not working in Get Support

phone not working

Ladybug0473 — Sat, 01 Apr 2023 20:10:23 GMT

My name is sxxxxx dxxxx and im trying to pay my phone bill. but im unable to use 611 and that's what im stuck on it keep's hanging up. and telling me to convert to sim

Edit by Dunkman: removed personal information

Re: phone not working

HALIMACS — Sat, 01 Apr 2023 19:41:57 GMT

@Ladybug0473

611 has been problematic.

Try dialling 18554public and enter your phone number to pay.

If that doesn’t work, try using the self-serve portal.

Re: phone not working

softech — Sat, 01 Apr 2023 19:42:51 GMT

@Ladybug0473

Yes, there was problem with *611, . try 1.855.4PUBLIC instead

if does not work, Can you login to My Account ?