topic Account Activation without CC/VDeb in Get Support

Account Activation without CC/VDeb

NoobieMcDoobie — Sat, 01 Apr 2023 20:19:07 GMT

I am trying to activate an account for both my girlfriend and I, and we do not own a Credit Card/Visa Debit. We have already purchased our SIM cards and also both have enough prepaid vouchers to start our billing cycle, I have already tried to create a ticket but this asks you to verify an account in which I obviously don't have. Need help trying to get in on a deal!

Re: Account Activation without CC/VDeb

softech — Sat, 01 Apr 2023 19:00:54 GMT

@NoobieMcDoobie yes, if you want to activate with voucher, you need PM support 's help. Trick is to message there here instead of using Chatbot:

https://productioncommunity.publicmobile.ca/t5/notes/composepage/note-to-user-id/22437

and again, these are the steps

Open ticket with PM support by direct message them:
https://productioncommunity.publicmobile.ca/t5/notes/composepage/note-to-user-id/22437
**Monitor your Community inbox (envelope icon on the top right) after the ticket is opened. CS Agent will reply to you there
PM support reply and ask you for the sim card number, an email address used for the activation (login for My Account).
They will activate the account with the sim card. The account will have status SUSPENDED.
PM Support will then sent you the login and password.
Once the account is setup, you can login to My Account and load your voucher to finally activate the service.

Re: Account Activation without CC/VDeb

BKNS27 — Sat, 01 Apr 2023 22:09:33 GMT

@NoobieMcDoobie

You can purchase a reloadable CC from any supermarket or gas station to activate the SIM then load the voucher into your account to pay for next month’s bill.