topic Re: Error code 404 in Get Support

Error code 404

lindaseymour2 — Sat, 01 Apr 2023 17:11:31 GMT

I am trying to change the credit card on my account but I can not access my payment method page. It comes up with the message, "Error code 404" try again. This the the second day of trying.

Thank you

Re: Error code 404

Snez — Sat, 01 Apr 2023 17:25:13 GMT

Hi, did you try "use a different payment method"

This is located under the boxes in Select payment method.

Re: Error code 404

HALIMACS — Sat, 01 Apr 2023 17:24:40 GMT

@lindaseymour2

Desktop or laptop device is strongly recommended.

Make sure to clear cache and cookies and use an incognito or private tab when doing this.