topic Porting number in Get Support

Porting number

Lehaha — Sat, 01 Apr 2023 02:53:13 GMT

My friend didn’t porting number successful, how she can do it again?

Re: Porting number

HALIMACS — Sat, 01 Apr 2023 02:59:48 GMT

To re-initiate the port, click here: Reinitiate Port request

Then make sure to place their prior provider SIM card in device, await text for port authorization, reply "YES", then replace with newly activated Public Mobile SIM card.

Reboot their device, and they should be good to go.

Re: Porting number

treefrog — Sat, 01 Apr 2023 04:37:59 GMT

@Lehaha

Too late tonight but you can call the Telus Porting department phone number and re-request the port. Make sure your friend has their old account # to give them