topic Voucher not applied in Get Support

Voucher not applied

StephenAS — Wed, 29 Mar 2023 19:55:12 GMT

$45 with of vouchers not applied to my account!!!

Re: Voucher not applied

hairbag1 — Wed, 29 Mar 2023 19:57:45 GMT

@StephenAS

some of the vouchers aren't "activated" until several hours after the sale.

Which vouchers did you buy ?

Re: Voucher not applied

dabr — Wed, 29 Mar 2023 19:59:09 GMT

@StephenAS Some vouchers have a wait time of several hours before the funds become available, so try again later. There's been many posts mentioning 611 isn't working properly right now (PM is aware and working on a fix) so try adding the voucher in the self serve account if your tried 611.

Make sure to login using incognito/private though to bypass the caching problems with the self serve site.