https://productioncommunity.publicmobile.ca/t5/Get-Support/Putting-an-account-on-hold/m-p/965431#M668559 <P>Log in to her account and:</P><P>1. Remove autopay - on next renewal her account will be suspended due to no pay. After 90 days of no pay account will be closed - number lost. Log in around 85th day, pay the bill and be merry.</P><P>2. Declare phone lost or stolen - account will be immediately suspended. 90 days rule will apply.</P> Wed, 29 Mar 2023 17:15:43 GMT Meow 2023-03-29T17:15:43Z https://productioncommunity.publicmobile.ca/t5/Get-Support/Putting-an-account-on-hold/m-p/965429#M668557 <P>Morning everyone</P><P>&nbsp;</P><P>My wife is currently in Vancouver after traveling from Quesnel. During the trip her phone was lost but thanks to a good Samaritan it and the contents of her wallet were found. The phone was badly crushed and when she took it apart the SIM card was missing. How do I put her service on hold for her while she's away as her computer is here in Quesnel<BR />Any help would be appreciated</P> Wed, 29 Mar 2023 19:11:00 GMT https://productioncommunity.publicmobile.ca/t5/Get-Support/Putting-an-account-on-hold/m-p/965429#M668557 dnevillebc 2023-03-29T19:11:00Z https://productioncommunity.publicmobile.ca/t5/Get-Support/Putting-an-account-on-hold/m-p/965431#M668559 <P>Log in to her account and:</P><P>1. Remove autopay - on next renewal her account will be suspended due to no pay. After 90 days of no pay account will be closed - number lost. Log in around 85th day, pay the bill and be merry.</P><P>2. Declare phone lost or stolen - account will be immediately suspended. 90 days rule will apply.</P> Wed, 29 Mar 2023 17:15:43 GMT https://productioncommunity.publicmobile.ca/t5/Get-Support/Putting-an-account-on-hold/m-p/965431#M668559 Meow 2023-03-29T17:15:43Z