topic Re: $30 refund in Get Support

$30 refund

Public5574 — Tue, 28 Mar 2023 18:54:55 GMT

I purchased a refurbished phone and followed all the guidelines and criteria that was required for an offer to purchase a refurbished phone and receive $30 in credits. However I have never received anything yet and it's been a few months. Who do I talk to you about getting this $30 credit ?

Re: $30 refund

dust2dust — Tue, 28 Mar 2023 17:16:50 GMT

When did you place the order? Did you use the same email address as your account (not necessarily community)?

It was $5 for 6 months. Are you sure you aren't seeing the $5 credit?

Re: $30 refund

hycm53 — Tue, 28 Mar 2023 17:19:09 GMT

@Public5574 wrote:
I purchased a refurbished phone and followed all the guidelines and criteria that was required for an offer to purchase a refurbished phone and receive $30 in credits. However I have never received anything yet and it's been a few months. Who do I talk to you about getting this $30 credit ?

Is this $30 credit will apply to your plan in 6 month?

Login your account by using laptop or computer and using private mode , check your payment history to see $5 credit in your payment.

You can chat with Simon for help, if Simon can’t help, he would let you submit a ticket.
https://www.publicmobile.ca/en/on/get-help