topic Re: Minutes in Get Support

Minutes

ambeniuk — Tue, 28 Mar 2023 19:22:28 GMT

I keep getting a message that I am out of minutes but I have unlimited minutes

Re: Minutes

softech — Tue, 28 Mar 2023 14:51:56 GMT

@ambeniuk

this glitch happens sometime.

Try to power off the machine for 5 mins, then power up and test agian

Also, always include 1 before the 10 digits number and see if it helps

Re: Minutes

Milk — Tue, 28 Mar 2023 14:52:29 GMT

Just ignore it - the message warning covers only your monthly plan minutes and has nothing to do with other add on minutes.

Re: Minutes

computergeek541 — Tue, 28 Mar 2023 19:22:12 GMT

@Milk wrote:
Just ignore it - the message warning covers only your monthly plan minutes and has nothing to do with other add on minutes.

The customer wouldn't be able to simply ignore the message. The message about being out of minutes when placing a call makes it so that the phone call doesn't get completed.