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    <title>topic Code Puk in Get Support</title>
    <link>https://productioncommunity.publicmobile.ca/t5/Get-Support/Code-Puk/m-p/964668#M667923</link>
    <description>&lt;P&gt;How can i have my code PUK&lt;/P&gt;</description>
    <pubDate>Mon, 27 Mar 2023 20:50:52 GMT</pubDate>
    <dc:creator>Hamza5</dc:creator>
    <dc:date>2023-03-27T20:50:52Z</dc:date>
    <item>
      <title>Code Puk</title>
      <link>https://productioncommunity.publicmobile.ca/t5/Get-Support/Code-Puk/m-p/964668#M667923</link>
      <description>&lt;P&gt;How can i have my code PUK&lt;/P&gt;</description>
      <pubDate>Mon, 27 Mar 2023 20:50:52 GMT</pubDate>
      <guid>https://productioncommunity.publicmobile.ca/t5/Get-Support/Code-Puk/m-p/964668#M667923</guid>
      <dc:creator>Hamza5</dc:creator>
      <dc:date>2023-03-27T20:50:52Z</dc:date>
    </item>
    <item>
      <title>Re: Code Puk</title>
      <link>https://productioncommunity.publicmobile.ca/t5/Get-Support/Code-Puk/m-p/964669#M667924</link>
      <description>&lt;P&gt;&lt;a href="https://productioncommunity.publicmobile.ca/t5/user/viewprofilepage/user-id/282227"&gt;@Hamza5&lt;/a&gt;&amp;nbsp;&lt;/P&gt;&lt;P&gt;&amp;nbsp;&lt;/P&gt;&lt;P&gt;what was the exact error message? Depends on the message, you have to ask the PUK code from different places&lt;/P&gt;&lt;P&gt;&amp;nbsp;&lt;/P&gt;&lt;P&gt;&lt;STRONG&gt;If it is a Samsung and if the message is&amp;nbsp;"&lt;EM&gt;SIM network PIN blocked. Enter SIM network PUK.&lt;/EM&gt;"&lt;/STRONG&gt;&lt;SPAN&gt;&amp;nbsp;&lt;/SPAN&gt;,&amp;nbsp;&lt;/P&gt;&lt;P&gt;call&amp;nbsp;&amp;nbsp;Samsung 1-800-726-7864, The only info you will need to provide for a master unlock was the IMEI and where the phone was purchased&lt;/P&gt;&lt;P&gt;&amp;nbsp;&lt;/P&gt;&lt;P&gt;&lt;STRONG&gt;If the message is&amp;nbsp;“&lt;EM&gt;PIN unlock key (PUK)&lt;/EM&gt;” or "&lt;EM&gt;Enter PUK Your SIM cannot be accessed&lt;/EM&gt;" or on an iPhone's status bar showing&amp;nbsp;&lt;SPAN&gt;&amp;nbsp;"&lt;EM&gt;Locked SIM&lt;/EM&gt;"&lt;/SPAN&gt;&lt;/STRONG&gt;&lt;/P&gt;&lt;P&gt;open a ticket with PM Support using this direct link:&amp;nbsp;&amp;nbsp;&lt;A href="https://urlshortner.tiia.ai/Oyn1L6" target="_blank" rel="noopener nofollow noreferrer"&gt;https://urlshortner.tiia.ai/Oyn1L6&lt;/A&gt;&lt;/P&gt;&lt;P&gt;**Monitor your Community inbox (envelope icon on the top right) after the ticket is opened.&amp;nbsp; CS Agent will reply you there&lt;/P&gt;&lt;P&gt;&amp;nbsp;&lt;/P&gt;&lt;P&gt;&lt;STRONG&gt;If the message is&amp;nbsp;"&lt;EM&gt;SIM network unlock PIN&lt;/EM&gt;" or "&lt;EM&gt;SIM ME lock code NP"&lt;/EM&gt;&amp;nbsp; or&amp;nbsp; on an iPhone's About-&amp;gt;Carrier Lock showing&lt;SPAN&gt;&amp;nbsp;&lt;/SPAN&gt;&lt;EM&gt;"SIM locked"&lt;/EM&gt;&lt;/STRONG&gt;&lt;/P&gt;&lt;P&gt;You have to ask the carrier where you got the phone from for the carrier unlock code. (PM would not be able to help with this)&amp;nbsp;&lt;/P&gt;&lt;P&gt;&amp;nbsp;&lt;/P&gt;&lt;P&gt;&amp;nbsp;&lt;/P&gt;</description>
      <pubDate>Mon, 27 Mar 2023 20:51:36 GMT</pubDate>
      <guid>https://productioncommunity.publicmobile.ca/t5/Get-Support/Code-Puk/m-p/964669#M667924</guid>
      <dc:creator>softech</dc:creator>
      <dc:date>2023-03-27T20:51:36Z</dc:date>
    </item>
    <item>
      <title>Re: Code Puk</title>
      <link>https://productioncommunity.publicmobile.ca/t5/Get-Support/Code-Puk/m-p/964677#M667930</link>
      <description>&lt;P&gt;&lt;a href="https://productioncommunity.publicmobile.ca/t5/user/viewprofilepage/user-id/282227"&gt;@Hamza5&lt;/a&gt;&amp;nbsp;&lt;/P&gt;&lt;P&gt;You can get the SIM PUK code from a CS_Agent if you can’t remember the code.&lt;/P&gt;&lt;P&gt;If it is an iPhone, you can disable SIM PIN.&lt;/P&gt;&lt;P&gt;&lt;span class="lia-inline-image-display-wrapper lia-image-align-inline" image-alt="B66B69AC-2472-4062-89D8-87EF8290E996.png" style="width: 750px;"&gt;&lt;img src="https://productioncommunity.publicmobile.ca/t5/image/serverpage/image-id/78564iE87F9C9F53F3998F/image-size/medium?v=v2&amp;amp;px=400" role="button" title="B66B69AC-2472-4062-89D8-87EF8290E996.png" alt="B66B69AC-2472-4062-89D8-87EF8290E996.png" /&gt;&lt;/span&gt;&lt;/P&gt;&lt;P&gt; &lt;/P&gt;&lt;P&gt;&amp;nbsp;&lt;/P&gt;</description>
      <pubDate>Mon, 27 Mar 2023 21:02:22 GMT</pubDate>
      <guid>https://productioncommunity.publicmobile.ca/t5/Get-Support/Code-Puk/m-p/964677#M667930</guid>
      <dc:creator>BKNS27</dc:creator>
      <dc:date>2023-03-27T21:02:22Z</dc:date>
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