topic Re: payment in Get Support

payment

Twigger71 — Mon, 27 Mar 2023 19:11:02 GMT

I can't access 611 to make a payment with my payment voucher I woke up sunday march 26 to no service or reason can't find anyone to talk to or help me. looking for some answers to fix this. Thanks

Re: payment

computergeek541 — Mon, 27 Mar 2023 19:12:02 GMT

@Twigger71 wrote:
I can't access 611 to make a payment with my payment voucher I woke up sunday march 26 to no service or reason can't find anyone to talk to or help me. looking for some answers to fix this. Thanks

Payments can be made in your Self Serve account or by calling 1-855-478-2542.

Re: payment

BKNS27 — Mon, 27 Mar 2023 19:15:58 GMT

@Twigger71

This is an issue with *611 so dial 1-855-4Public from a different phone and enter your telephone number then the voucher number.

Here is the details of the issue from PM staff.

https://productioncommunity.publicmobile.ca/t5/Announcements/Ongoing-Issue-611/td-p/963252

Re: payment

benfatto — Mon, 27 Mar 2023 20:05:01 GMT

What message do you get when calling your number from another phone?