Lost SIM Card

Kndula — Mon, 27 Mar 2023 19:09:33 GMT

Hello, I lost my Sim Card and I desire to have another SIM card with the same number, what do I do?

Re: Lost SIM Card

softech — Mon, 27 Mar 2023 12:13:02 GMT

you can certainly get a new sim card and link the old phone number on the new card

Then get a sim card from local Telus or Koodo store

Please note if you order the sim from PM online, it could take long to deliver, as many as 3 weeks

Once you got the sim card, go to My Account from ONLY a desktop or laptop computer to request Change Sim card (please note that due to some glitches, accessing change sim care from mobile phone or tablet won't work)

After you logged in, unsuspend first if you have suspended your service earlier.

Then click Quick Links on the top right and select Change Sim card and follow the steps:

https://selfserve.publicmobile.ca/en/account/edit/your-account

topic Lost SIM Card in Get Support

Lost SIM Card

Re: Lost SIM Card