topic Re: payment in Get Support

payment

joseecowan321 — Sun, 26 Mar 2023 20:01:50 GMT

i have auto payment and i had to cancel my credit card and am waiting for a new one. my payment is suppose to go thru before i get my new card… will my phone stop working? what do i do

Re: payment

computergeek541 — Sun, 26 Mar 2023 20:04:45 GMT

@joseecowan321 wrote:
i have auto payment and i had to cancel my credit card and am waiting for a new one. my payment is suppose to go thru before i get my new card… will my phone stop working? what do i do

Yes, your service will stop working if you don't make payment on time. Please purchase a Public Mobile voucher to make your payment. Those can be purchased using cash at various convenience stores.

Re: payment

hTideGnow — Sun, 26 Mar 2023 20:12:26 GMT

Hi @joseecowan321 you will need to buy a voucher and load the voucher in your account before payment due. Get the voucher from Shoppers drug mart or Shell

Re: payment

hairbag1 — Sun, 26 Mar 2023 20:43:46 GMT

@joseecowan321

once you've bought the vouchers, you can dial 611 from your cell phone to add them to your PM account.

Re: payment

joseecowan321 — Sun, 26 Mar 2023 20:59:30 GMT

awesome thanks so much!!

Re: payment

BKNS27 — Sun, 26 Mar 2023 21:03:30 GMT

@joseecowan321

You can also purchase an electronic voucher from recharge.ca but they will charge you a small fee.

Re: payment

maximum_gato — Mon, 27 Mar 2023 13:00:32 GMT

@joseecowan321

Here are all of your options....

https://productioncommunity.publicmobile.ca/t5/Get-Support/Can-t-Make-a-Payment-or-Update-Your-Card-How-to-use-a-Voucher/td-p/846594

https://productioncommunity.publicmobile.ca/t5/Get-Support/Online-Top-Up-Payments-Muskbird-com/td-p/928724

https://productioncommunity.publicmobile.ca/t5/Get-Support/Point-Redemption-Bill-Credits-Account-Reactivation/td-p/946451#M653119