topic Re: Las Vegas - Data in Get Support

Las Vegas - Data

Jgpoirier — Sun, 26 Mar 2023 01:14:58 GMT

My in-laws are in Las Vegas, had purchased the current add-on for the 3GB roaming plan for the US. It doesn't appear that their data is working on either of their two phones. I do read that some US carriers have dropped their 3G networks. Has anyone else had success with Public Mobile's US data roaming plans in Vegas?

Re: Las Vegas - Data

HALIMACS — Sun, 26 Mar 2023 01:19:04 GMT

@Jgpoirier

that should have no impact on their ability to access data.

Have they turned on roaming and manually connected to the T mobile network?

Re: Las Vegas - Data

BKNS27 — Sun, 26 Mar 2023 02:16:18 GMT

@Jgpoirier

They should now be able to use VoLTE on T-Mobile network but they need to manual connect to T-Mobile in the phone settings.

Re: Las Vegas - Data

computergeek541 — Sun, 26 Mar 2023 03:22:44 GMT

@BKNS27 wrote:
@Jgpoirier
They should now be able to use VoLTE on T-Mobile network but they need to manual connect to T-Mobile in the phone settings.

That's only true if the accounts have already had VoLTE enabled by Public Mobile. VoLTE being enabled or not would have no effect on data not working in the US, at least while not on voice call.

Re: Las Vegas - Data

drsiha — Mon, 27 Mar 2023 12:09:14 GMT

Make sure the data roaming is ON.

I have been on 3G plan, purchased US Data add-on when I was travelling in US last year. No hassle, no issue.