topic Lost cell phone in Get Support https://productioncommunity.publicmobile.ca/t5/Get-Support/Lost-cell-phone/m-p/963944#M667332 <P>So I lost my cell phone in Mexico yesterday on my way back home. Can I buy a new SIM card and cell phone and use my old cell number? Is that all I have to do?</P> Sat, 25 Mar 2023 20:28:50 GMT Taiten03 2023-03-25T20:28:50Z Lost cell phone https://productioncommunity.publicmobile.ca/t5/Get-Support/Lost-cell-phone/m-p/963944#M667332 <P>So I lost my cell phone in Mexico yesterday on my way back home. Can I buy a new SIM card and cell phone and use my old cell number? Is that all I have to do?</P> Sat, 25 Mar 2023 20:28:50 GMT https://productioncommunity.publicmobile.ca/t5/Get-Support/Lost-cell-phone/m-p/963944#M667332 Taiten03 2023-03-25T20:28:50Z Re: Lost cell phone https://productioncommunity.publicmobile.ca/t5/Get-Support/Lost-cell-phone/m-p/963952#M667340 <BLOCKQUOTE><HR /><a href="https://productioncommunity.publicmobile.ca/t5/user/viewprofilepage/user-id/281997">@Taiten03</a>&nbsp;wrote:<BR /><P>So I lost my cell phone in Mexico yesterday on my way back home. Can I buy a new SIM card and cell phone and use my old cell number? Is that all I have to do?</P><HR /></BLOCKQUOTE><P>Yes, you can keep your phone number and use that with a new SIM card and phone device.&nbsp; The active SIM card can be changed from inside your Self Serve account. I also suggest disabling the service by using the Lost/Stolen option for now.</P> Sat, 25 Mar 2023 20:28:31 GMT https://productioncommunity.publicmobile.ca/t5/Get-Support/Lost-cell-phone/m-p/963952#M667340 computergeek541 2023-03-25T20:28:31Z Re: Lost cell phone https://productioncommunity.publicmobile.ca/t5/Get-Support/Lost-cell-phone/m-p/963953#M667341 <P>Once you have a new SIM you have to log into your account and change the SIM card number under "my profile".</P> Sat, 25 Mar 2023 20:28:32 GMT https://productioncommunity.publicmobile.ca/t5/Get-Support/Lost-cell-phone/m-p/963953#M667341 chipmunk 2023-03-25T20:28:32Z Re: Lost cell phone https://productioncommunity.publicmobile.ca/t5/Get-Support/Lost-cell-phone/m-p/963959#M667345 <P>Thank you</P> Sat, 25 Mar 2023 20:42:15 GMT https://productioncommunity.publicmobile.ca/t5/Get-Support/Lost-cell-phone/m-p/963959#M667345 Taiten03 2023-03-25T20:42:15Z