topic Re: Canadian Tire code is too long in Get Support

Canadian Tire code is too long

kent2 — Fri, 24 Mar 2023 18:10:06 GMT

i just purchased a 30 dollar card from Canadian tire but the code on it is 16 digits while it states 12 digits on the public mobile site. How do i use this code

Re: Canadian Tire code is too long

hTideGnow — Fri, 24 Mar 2023 18:12:16 GMT

HI @kent2 Yes, it should be just a 12 digits code not 16.

you sure it is a Public Mobile voucher? did they gave you a wrong one?

check if there is other code on it

Re: Canadian Tire code is too long

hTideGnow — Fri, 24 Mar 2023 18:16:42 GMT

@kent2 this image could be old, but check if you see a PIN # on it like this:

https://productioncommunity.publicmobile.ca/t5/Get-Support/Voucher-Catalogue/m-p/479165#M40236

Re: Canadian Tire code is too long

dust2dust — Fri, 24 Mar 2023 18:16:02 GMT

While the redemption # is the same as the pin# on the example...just keep focus on the pin #. It's the pin # that should be used. There is also stupidly enough a voucher # given. That's not the one to use.

Re: Canadian Tire code is too long

hTideGnow — Fri, 24 Mar 2023 18:17:05 GMT

thanks @dust2dust , updated

Re: Canadian Tire code is too long

maximum_gato — Sat, 25 Mar 2023 05:42:29 GMT

@kent2

To the best of my memory I dont recall Canadian Tire offering $30 public mobile vouchers. There is also no 16 digit # on the example given ( which was my voucher at the time). Are you sure it's a pm voucher vs a PC Mobile or Petro Canada Mobility voucher?

@dust2dust

Funny I never noticed that the PIN# and redemption # were the same before? 🤔