topic Re: sort Out my challenge in Get Support

sort Out my challenge

Rodriguez — Thu, 23 Mar 2023 23:27:05 GMT

hi! Have an issue about my sim unfortunately before I started use it, I never registered it under my name, so what can I do to register under my identity???

Re: sort Out my challenge

hTideGnow — Thu, 23 Mar 2023 23:29:03 GMT

Hi @Rodriguez you got a new sim card for your existing PM account? Login to My Account using Desktop and go to Profile page to request Change sim card there

Re: sort Out my challenge

NDesai — Thu, 23 Mar 2023 23:49:06 GMT

@Rodriguez Are you saying that the current PM SIM you use is registered under someone else's name? If yes, you will have to prove it is your account. I am not sure if the name can be changed, but you can try contacting PM CS Agent if that is what you are tying to do.

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