topic Re: Just upgrade plan from 3g to 4g question.. in Get Support

Just upgrade plan from 3g to 4g question..

vaalix — Thu, 23 Mar 2023 05:12:10 GMT

How do I know if this is running the 4g speeds it still says LTE+ and it kind of goes from lte to lte+. I haven't really sent any pics or anything yet but before it was crazy slow on the 3g speed. Sending a 400kb pic could take like 3-4 mins because it seemed like it would send then the traffic would stop for a minute then start sending again so I was getting annoyed with it taking so long so I just upped the plan from the 3g speed to the 4g speed and not really sure if its running the right speed or how to set it up..

I'm pretty certain that when I had rogers 4g before that icon said 4g not lte..

Galaxy s6 android v 7.0

Re: Just upgrade plan from 3g to 4g question..

DennyCrane — Thu, 23 Mar 2023 05:14:40 GMT

Regardless of whether you're in a 3G plan or a 4G plan, you can and should use the 4G LTE network. The difference is that on a 3G plan they throttle your speed.

If you just switched plans it can take a couple days or so for the throttle to be removed and 4G speeds to kick in.

Re: Just upgrade plan from 3g to 4g question..

vaalix — Thu, 23 Mar 2023 05:16:08 GMT

Ok thanks, I will keep an eye on it and check back in if there are any problems. Thanks for the quick response.

Re: Just upgrade plan from 3g to 4g question..

maximum_gato — Thu, 23 Mar 2023 07:03:10 GMT

@vaalix

Try clearing your messaging app cache to fix your problem with sending MMS texts.

Re: Just upgrade plan from 3g to 4g question..

gpixel — Thu, 23 Mar 2023 23:34:52 GMT

@maximum_gato

where's my buddy?