topic Re: US-roaming add-ons in Get Support

US-roaming add-ons

lory — Wed, 22 Mar 2023 21:51:39 GMT

Are 2GB one-time data bonus and 500 one-time Int'l LD bonus useable in the US? Also, are the only US add-ons the ones in (https://selfserve.publicmobile.ca/en/account/manage/shop/addons) or are there customizable ones? Thanks.

Re: US-roaming add-ons

Anonymous — Wed, 22 Mar 2023 21:54:02 GMT

@lory- If you are travelling to the US, you must purchase a roaming package specifically for that. Your LD bonus minutes or one-time data bonuses do not work in the US.

Edit: The roaming packages do not allow for customization.

Re: US-roaming add-ons

maximum_gato — Wed, 22 Mar 2023 22:01:18 GMT

@lory

No. Only in Canada.
Yes and No there are no customizable US Roaming add ons.

Edit:

Here is more info on US Roaming add ons. Please note VoLTE is now enabled for pm customers be sure to enable it on your phone. If your phone does not support VoLTE then using T-Mobile's 2G network in the US applies as detailed in the following thread.

https://productioncommunity.publicmobile.ca/t5/Get-Support/US-Roaming-Add-ons-Decommissioning-of-US-3G-HSPA-Networks/m-p/843202#M569057

Re: US-roaming add-ons

hTideGnow — Wed, 22 Mar 2023 21:59:46 GMT

Hi @lory as your the title said, you need roaming. So, those you listed are only for used in Canada

how long you are going for? you could be spending less if you buy local data sim

Re: US-roaming add-ons

Yummy — Wed, 22 Mar 2023 22:10:19 GMT

1. No. These are for use from Canada only.

2. US add-ons are not customizable. What you see is what you get.