New Customer

Mehleca — Wed, 22 Mar 2023 18:35:31 GMT

I made it to step 2 download and pull old number that’s it.Still spinning since 6pm last night.

Re: New Customer

softech — Wed, 22 Mar 2023 18:38:29 GMT

@Mehleca there is a chance that hung your porting request

Close the browser, try again using Incognito mode

When you try another activation, there is a chance you will get a message saying Not a valid Canadian phone number. No worry, all it means is that your previous attempt with the porting was hung. In such case, you need to open ticket with PM support and have them to clear that up.

https://productioncommunity.publicmobile.ca/t5/notes/composepage/note-to-user-id/22437

**Monitor your Community inbox (envelope icon on the top right) after the ticket is opened. CS Agent will reply to you there

topic New Customer in Get Support

New Customer

Re: New Customer