topic Re: Sim PUK# in Get Support

Sim PUK#

Mcgivener79 — Tue, 21 Mar 2023 20:59:03 GMT

I locked my sim by accident now can’t use my phone 😞

dabr — Tue, 21 Mar 2023 21:01:57 GMT

@Mcgivener79 Did you change the default PM SIM? If not try 1234.

Otherwise, you'll need to contact support to unlock the SIM by submitting a ticket via chatbot here: https://www.publicmobile.ca/get-help

softech — Tue, 21 Mar 2023 21:03:37 GMT

For sim card PUK, open a ticket with PM Support using this direct link: https://urlshortner.tiia.ai/Oyn1L6

**Monitor your Community inbox (envelope icon on the top right) after the ticket is opened. CS Agent will reply you there

BKNS27 — Tue, 21 Mar 2023 21:47:24 GMT

Did you try your SIM PIN to unlock the phone?