topic Re: any big plan ?? in Get Support

any big plan ??

William — Mon, 20 Mar 2023 20:03:33 GMT

Any plan more than 35gb/month available?

Re: any big plan ??

will13am — Mon, 20 Mar 2023 20:04:30 GMT

@William , I don't think there is anything available with that large of a data bucket.

Re: any big plan ??

esjliv — Mon, 20 Mar 2023 20:16:30 GMT

@William for new activations there is only 15GB as the highest: https://www.publicmobile.ca/en/on/plans#4G

If you are a current customer, I see this 35GB in the options to change to.

See here: https://selfserve.publicmobile.ca/en/account/plan/change-plan. under the 4G options.

Re: any big plan ??

dabr — Mon, 20 Mar 2023 20:22:08 GMT

@esjliv I wonder when someone is activating a new account that all the plans that appear in self serve, but are missing on the Plans page, are available to activate with? It makes no sense for PM to restrict new activations to only two 4G speed choices..

Re: any big plan ??

esjliv — Mon, 20 Mar 2023 20:23:54 GMT

@dabr wrote:
@esjliv I wonder when someone is activating a new account that all the plans that appear in self serve, but are missing on the Plans page, are available to activate with? It makes no sense for PM to restrict new activations to only two 4G speed choices..

Yeah @dabr , I thought that too. I just didn't want to fake create a new account to test it. Plans may all be in the activation pages as is showing our My Accounts.

Re: any big plan ??

softech — Mon, 20 Mar 2023 20:31:21 GMT

@William with such a big plan, it would be much better to go with Tier 2 or Tier 1 providers like Telus or Koodo. They would be able to provide better price as well as device subsidy.

Re: any big plan ??

computergeek541 — Mon, 20 Mar 2023 20:31:57 GMT

@esjliv wrote:
@William for new activations there is only 15GB as the highest: https://www.publicmobile.ca/en/on/plans#4G

If you are a current customer, I see this 35GB in the options to change to.
See here: https://selfserve.publicmobile.ca/en/account/plan/change-plan. under the 4G options.

I understand that you're saying that even if a plan isn't available to new customers, they could always schedule a change to the desired plan. However, there's no need to do this. Currently, all plans avaialble to both new and existing customers are identical. New customers can activate any of the current plans, includding the $65/35GB 4G plan.

Re: any big plan ??

hTideGnow — Mon, 20 Mar 2023 20:35:43 GMT

HI @William as of this moment, 35GB is the most you can get from PM

PM tried more $$ plans before and they stopped offering it. With that, I doubt they will have any plans with a lot more than 35GB any time soon. So, if you need more, maybe you have to look elsewhere