topic How can I change number in Get Support

How can I change number

Sanfordpetitpas — Mon, 20 Mar 2023 13:08:07 GMT

Re: How can I change number

softech — Mon, 20 Mar 2023 13:11:32 GMT

@Sanfordpetitpas you can easily change it via My Account

https://selfserve.publicmobile.ca/en/account/edit/your-account

Re: How can I change number

HALIMACS — Mon, 20 Mar 2023 13:24:24 GMT

@Sanfordpetitpas

just be sure by changing number you don’t mean you want to try to capture a recently used number from another mobile provider. That would be porting a number from there to here. You can still do that under the change number function in self-serve but it’s a slightly different process.

Or do you just want to change your number to a different one?

Re: How can I change number

esjliv — Mon, 20 Mar 2023 13:26:38 GMT

@Sanfordpetitpas - you do this yourself in your My Account, here: https://selfserve.publicmobile.ca/en/account/edit/your-account

Since you are new to the Community today, I am taking guess, you may have never registered for a My Account?

If you are a current customer (have been active within 90 days and have not ported out to another provider), you can submit a ticket here to: Create My Account or forgot My Account email or password link