topic Re: Phone number not displayed when making a call in Get Support

Phone number not displayed when making a call

Shivpatel — Mon, 20 Mar 2023 00:02:57 GMT

Hello,

When making a phone call, my phone number is not displayed.

Re: Phone number not displayed when making a call

dust2dust — Sun, 19 Mar 2023 22:50:02 GMT

Displayed where? Do you have the hide your number set on or off?

Re: Phone number not displayed when making a call

hTideGnow — Sun, 19 Mar 2023 22:51:03 GMT

HI @Shivpatel you number was not showing in the other side when you call?

did you use *67 earlier?

try dial *82 before the number you want to call

Re: Phone number not displayed when making a call

HALIMACS — Sun, 19 Mar 2023 22:52:24 GMT

@Shivpatel

What are people telling you displays on their device?

Re: Phone number not displayed when making a call

hTideGnow — Sun, 19 Mar 2023 22:53:01 GMT

HI @Shivpatel

or try this

iPhone:

Open the Settings app and scroll down to tap on the Phone option.
Tap Show My Caller ID, then turn the toggle off to hide your number.
Show My Caller ID option from iPhone Settings

on an Android Device
Different Android phone could be different, but this is the general idea:

Launch the Phone app and open the Menu in the top-right corner.
Go into Settings, then scroll down to Supplementary Services. Depending on your particular device, you may need to go to Calls > Additional Settings.
Tap Show my caller ID and choose to Unhide number from the popup menu.

Re: Phone number not displayed when making a call

HALIMACS — Sun, 19 Mar 2023 22:57:37 GMT

For Android:

Manage your caller ID during calls - Android - Google Voice Help

For iPhone:

Settings>Phone>Show My Caller ID>
toggle on or off

Re: Phone number not displayed when making a call

Shivpatel — Sun, 19 Mar 2023 22:57:54 GMT

Name is displayed as Private Number , I have not disabled anything.

Re: Phone number not displayed when making a call

dust2dust — Sun, 19 Mar 2023 23:05:05 GMT

Try manually dialing *31# and then the phone number you're testing with. See if your number shows up.

So iphone or Android?

Re: Phone number not displayed when making a call

Shivpatel — Sun, 16 Apr 2023 21:23:29 GMT

It is a regular flip phone

Everyone is staying that they don't see the name or number when I make a call.

I recently had the service paused due to a credit card change but once I enabled the service again with a new card the issue occured.

Re: Phone number not displayed when making a call

Shivpatel — Sun, 16 Apr 2023 21:26:27 GMT

Private Number

Re: Phone number not displayed when making a call

Shivpatel — Sun, 16 Apr 2023 21:28:40 GMT

No I did not use *67

*82 says I don't have minutes

Re: Phone number not displayed when making a call

Shivpatel — Sun, 16 Apr 2023 21:29:04 GMT

Sorry it's unknown number that is displayed

Re: Phone number not displayed when making a call

dust2dust — Sun, 16 Apr 2023 21:32:35 GMT

What is the make and model of the phone? Are you just doing this testing calling one phone? Or others as well?

Re: Phone number not displayed when making a call

Shivpatel — Sun, 16 Apr 2023 21:32:52 GMT

Not android or iPhone but this worked.

Thanks