topic Re open request - Ticket ID:280294-245 in Get Support

Re open request - Ticket ID:280294-245

shinn1726 — Fri, 17 Mar 2023 19:45:50 GMT

Hello,

Can you reopen the case above?

I replied there, but I'm not sure if it is still open.

Thanks!

Re: Re open request - Ticket ID:280294-245

Handy1 — Fri, 17 Mar 2023 19:48:00 GMT

@shinn1726 You need to check your community inbox to see if it’s still open … if not here’s link to support

Getting support / submit ticket

Get support by starting a conversation with virtual Chat box /SIMon. Click here

Or while your already here and logged in the community

you can send a private message To CS_Agents by clicking here.

Watch for reply top of page to the

Right ( envelope image )

Re: Re open request - Ticket ID:280294-245

hTideGnow — Fri, 17 Mar 2023 19:50:38 GMT

hi @shinn1726

check your Community inbox, envelop icon on top right. Go back to that message and reply. Agent would either continue work on that or give you a new ticket #