topic Re: Refund in Get Support

Refund

mansi09 — Thu, 16 Mar 2023 19:20:30 GMT

I recharged my account and then ported out in 10 days how do i get me refund for balance days

softech — Thu, 16 Mar 2023 19:21:31 GMT

@mansi09 sorry, PM is a prepaid provider. You won't get the refund for unused days if you ported out early. Sorry about that

computergeek541 — Thu, 16 Mar 2023 19:21:45 GMT

@mansi09 wrote:
I recharged my account and then ported out in 10 days how do i get me refund for balance days

Sorry, but Public Mobile won't issue a refund for unused time after a number has been ported out.

Handy1 — Thu, 16 Mar 2023 19:22:07 GMT

@mansi09 PM is pre paid and no refunds , but you can try your luck and see what they say

Getting support / submit ticket

Or while your already here and logged in the community

Watch for reply top of page to the

Right ( envelope image )

DennyCrane — Thu, 16 Mar 2023 19:35:41 GMT

PM does not sell daily plans. You prepay for 30 days, and if you cancel early there's no prorated refund.

Post paid carriers usually require 30 days notice from what I remember, so you're actually better off with this situation.

HALIMACS — Thu, 16 Mar 2023 20:32:50 GMT

Don't bother contacting support, this is not something they will do for you as the no refund policy is pretty clear.

Now, if you have moved to TELUS or Koodo, there's a slight chance they may as a loyalty type offering for staying within the TELUS group.